FAQ

Here are the most common questions, but feel free to contact us if you have more.

sherylmartin1985@gmail.com
(434) 409-9171
Products
What is 365 & HIM Co.?
365 & HIM Co. is a faith-based apparel and merchandise brand dedicated to spreading inspiration and positivity. Our mission is to create stylish, meaningful products that remind individuals to live with purpose and faith every day of the year.
What types of products do you offer?
We offer a wide range of products, including apparel like T-shirts, hoodies, and hats, as well as accessories such as mugs, journals, tote bags, and more. Each product features faith-inspired designs created to uplift and inspire.
Do you take custom or bulk orders?
Yes, we’re happy to create custom designs for churches, organizations, or special events. We also accept bulk orders. Contact us through our website or email, and our team will assist you in creating the perfect products for your needs.
Ordering & shipping
How long does shipping take?
Orders are typically processed within 1-2 business days and delivered within 3-7 business days, depending on your location.
Do you ship internationally?
Yes, we ship worldwide. Shipping times and costs vary depending on the destination.
Payments & returns
What is your return policy?
We offer a 15-day return policy for unworn and unused items with tags attached. Please visit our Returns section below for more details.
How do I request a return or exchange?
Contact our support team at info@365him.com with your order details to initiate a return or exchange.
Contact us: 5306 SIX fORKS rD, sUITE 107 rALEIGH, nc 27609
(762) 300-3219info@365him.com
Follow us
InstagramTwitter
© Copyright 2024 Web.com Group, Inc. All rights reserved. All registered trademarks herein are the property of their respective owners.
365 & HIM Co. Refund & Return Policy
At 365 & HIM Co., we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied, please review our return policy below:
Eligibility for ReturnsItems must be returned within 15 days of the delivery date.Products must be unused, unworn, unwashed, and in their original condition with all tags attached.Custom or personalized items are non-returnable unless they arrive damaged or defective. Non-Returnable ItemsSale items or clearance merchandiseItems marked as "final sale"How to Initiate a ReturnEmail us at info@365him.com with your order number, the item(s) you wish to return, and the reason for the return.Once approved, you will receive detailed instructions on how to return your item(s).Shipping CostsReturn shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong or defective item).We recommend using a trackable shipping service, as we are not responsible for lost or undelivered returns.RefundsOnce we receive and inspect your returned item(s), we will process your refund within 7 business days.Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or card issuer to process the refund.ExchangesWe do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.Damaged or Defective ItemsIf your item arrives damaged or defective, please email info@365him.com within 7 days of delivery with photos and a description of the issue. We will work with you to resolve the problem promptly.For any questions or concerns about our return policy, please don’t hesitate to contact us at info@365him.com.